Reference

Terms That Cover Your Account and How We Operate

These terms set out what you agree to when you open an account with juara02 and use our lobby, including deposits through DANA, OVO, or GoPay. Access to our platform depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredRegion-dependent accessOne account per personTerms updated when policy changes

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HOW WE HANDLE THIS

Account Security and Data Under These Terms

Our terms are not just a legal document — they describe how we handle your account data, secure your wallet connections, and respond when something goes wrong. Here is how the key areas work in practice.

Data Retention

We keep account and transaction records for as long as required under applicable rules. You can request a summary of your account data by contacting support with your registered DANA, OVO, or GoPay wallet name.

Account Security

Your account is secured through login verification and wallet-name matching. If you notice an unrecognised login or payment attempt, report it through live chat immediately so we can lock the account and review activity.

Cookie Use

We use cookies to keep your session active and to remember your preferred wallet at the deposit screen. You can manage cookie settings through your browser, though disabling them may affect how the lobby loads on your device.

Requesting Changes

To update your registered wallet from GoPay to OVO, or to correct a name mismatch, submit a request through our help centre. We verify the new wallet against your account identity before applying any change.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any part of these terms is unclear, or if you believe an account action was taken in error, our support team handles terms-related queries directly. Bring your account details and the specific clause or transaction you want to discuss — that speeds things up considerably.

What These Terms Actually Cover

juara02 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account and making your first deposit — whether through DANA, OVO, or GoPay — you confirm that you have read and accept these terms in full. They govern how your account is opened and maintained, how funds move in and out, how disputes

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are handled, and the conditions under which we may suspend or close an account. We may update these terms when our operating conditions change; when that happens, we post the revised version and your continued use of the platform counts as acceptance. These terms do not
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override local law. If any clause conflicts with the regulations that apply in your region, the local rule takes effect. We rely on wallet verification through DANA, OVO, and GoPay to confirm account identity, so the wallet name you register must match the name on your
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account. Accounts registered in Bandar Lampung or anywhere else in Indonesia are subject to the same single set of terms. We do not operate a tiered or region-specific policy within Indonesia. Any activity that cannot be verified through our standard wallet and identity checks may result
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in account review pending additional confirmation from you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These are the questions we see most often from people who want to understand what they are agreeing to before they start using their account.

They apply the moment you complete account registration. Using your DANA, OVO, or GoPay wallet to make a first deposit confirms you have read and accepted the current version of our terms.

We post any updated version directly on this page and note the revision date at the top. Continuing to use your account after a change means you accept the updated terms without needing a separate signature.

Yes. We may suspend an account if wallet verification fails, if we detect activity that cannot be confirmed, or if local law requires it. We will contact you via the email or chat channel on your account record.

Deposits and withdrawals will be held pending verification. Contact support with proof of wallet ownership — a screenshot from your DANA, OVO, or GoPay app — and we will clear the mismatch manually.

Send the request through live chat or email, quoting your registered wallet name and account ID. We process data requests in line with applicable rules and confirm receipt before sending any records.

No — one set of terms covers all accounts in Indonesia, whether you are in Bandar Lampung or anywhere else. Access itself depends on local law and is available only where regulations in your region permit it.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account and How We Operate

Account Security and Data Under These Terms

Data Retention

Account Security

Cookie Use

Requesting Changes

Reach Us About Any Terms Question

Common Questions About Our Terms

01 When do these terms apply to my account?

02 How will I know if the terms have changed?

03 Can my account be suspended under these terms?

04 What happens if my registered wallet name does not match my account name?

05 How do I request a copy of my account or transaction data?

06 Do these terms apply differently depending on where I am in Indonesia?

Terms & Conditions

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